Consulting agency “Grøn & Andersen” it is always a Dane who answers the phone. It is only a detail, but it contains the whole idea.
Partners Lena Grøn and Heidi Andersen have a total of a quarter of a century of experience in advising on Spanish matters.
They have provided it through another local company Cyclo, but Grøn & Andersen has come into the world to provide a specialized service to the Scandinavian customer group.
“In Cyclo, we gradually had 20 employees. The major working languages were Spanish and English, and often people do not get it all out when there is an English speaker at the other end of the pipe, ”says Heidi Andersen.
She has a degree in business administration from Aarhus School of Business, and two years later she was involved from the start when Cyclo was founded in 1996.
Gron & Andersen
“Here we are only four employees, but we work purposefully with the Scandinavians. We sit down with them, and over a cup of coffee we arrange things in our own way, ”adds Lena Grøn, who has lived most of her life in Spain and, among other things, has an education in immigration law / migration. In 2004, she got a job at Cyclo, and four years later she became a co-owner. As a child of a Danish-Norwegian marriage, she speaks two Scandinavian languages.
The staff consists of Eva and Silvia. Hov – two Spaniards? But Eva and Silvia, who are trained as executive secretaries and speak fluent English, are in fact chosen on the basis of the same philosophy that you communicate best with your own in terms of language and mentality. Once the others have prepared the customer’s papers, it is Eva who takes them out to the authorities and arranges the practicalities with them.
Lena’s and Heidi’s old customers are used to a total service on all matters when it comes to buying a home, staying and working in Spain. It still offers partners because Grøn & Andersen collaborates with lawyers who are specialists in different areas. If the task cannot be solved by the small company, other specialists will work with whom they collaborate. The new consulting agency functions as a Scandinavian reception that coordinates the interdisciplinary collaboration and assists customers in Danish throughout the process.
People get answers to all the questions about life in Spain – as long as they remember to ask them. This is perhaps many times the real problem, and that which Grøn & Andersen must prevent.
“I often hear people complain because a lawyer or a real estate agent has not explained some things that are a matter of course in Spain, but not in Scandinavia. People fall victim to their own ignorance, ”says Heidi Andersen. “Afterwards, you can not apologize for the ignorance, because you have a duty to know the message,” warns Lena Grøn.
These problems are easier to anticipate in a consulting firm with a Scandinavian focus. Information about new laws and regulations is sent out to anyone who has had a journal created as a result of moving or buying a house. Other things automatically come to the table during a small talk in another connection: “Are you thinking of selling your Spanish home? Then I might add that in a year it will be much cheaper fiscally because you cross an age limit. That is the advantage of the workflow in Grøn & Andersen, ”says Heidi Andersen.